Privacy Policy
Data collection, storage aur usage ke rules. Sab payment methods ke liye same encryption aur security standards.
LEGAL REFERENCE
Aapka Privacy 11pkr ke Liye Sabse Pehla Qaida Hai
Hamari privacy policy sirf legal wajibat nahin—yeh aapke account ki suraksha, aapke payment ki tarz aur aapke personal information ko kis tarah handle karte hain, iska mukammal taseela...
Account SurakshaPayment EncryptionData TransparencyLocal Compliance
Humara Privacy Approach: Konkrit Lamhe
Jab aap 11pkr par account banate ho, ham aapka naam, contact number, email aur payment method collect karte hain—yeh sab secure servers par rakhte hain jo encryption se mehfooz hote hain. JazzCash, Easypaisa, SadaPay aur Raast se har withdrawal ke liye identity check hota hai, jo Pakistani financial law ke under zaruri hai. Ham third-party analytics ya advertisement networks ko aapka full
account history share nahin karte. Jahan local qanoon ijazat deta hai, sirf wahan ham user data use karte hain. Agar aap apna account delete ya suspend karana chahte ho, support team 48 ghante mein jawab dega aur aapka data removal process explain karega.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
TRANSPARENCY SIGNALS
Kyun Hum Privacy Ko Seriously Lete Hain
11pkr ke privacy practices ko verify karna easy hai. Hamara policy transparent language mein likha hai—legal jargon se full nahin. Pakistan ke financial regulations ko follow karte hue, ham aapka payment data...
Encryption Standards
Har payment aur personal data HTTPS aur TLS 1.2+ se protected hai. JazzCash, Easypaisa, SadaPay aur Raast wagaira ke server keys bhi encrypted hote hain.
Local Compliance
Pakistan Financial Monitoring Unit aur State Bank ke rules ko follow karte hain. Supported ilaqon mein hi account banate hain. Kyun? Kyun ke local law hamara first priority hai.
Data Minimization
Sirf woh data collect karte hain jo account, payment aur security ke liye zaror hai. Extra details nahin mangte. Unnecessary tracking nahin karte.
Breach Response
Agar incident ho, ham 72 ghante mein affected users ko notify karte hain. Detailed breach report available hota hai. Kya steps le rahe hain, sab batate hain.
Third-Party Audits
External security firms se regular penetration testing karwate hain. Audit reports available hain. Transparency ke liye independent verification lazmi hai.
User Rights
Aapka aapna data dekhne, download karne ya delete karne ka right hai. Ham 30 din mein user request fulfill karte hain. Data portability supported hai.
CONSISTENCY ACROSS POLICIES
Hamara Privacy Policy: Sab Jagon Par Yak Raaqi
Chahhe aap mobile app se account access karo, desktop se login karo, ya JazzCash depositing karo—privacy rules same hain. Hamara policy Terms of Service, Deposit Policy aur Withdrawal Policy ke saath aligned...
Terms of Service
Account usage ke qanoon. Privacy Policy ke saath linked hai. User rights aur responsibilities clear hain.
Deposit Policy
JazzCash, Easypaisa, SadaPay, Raast se paise banate waqt kaunsa data required hai, sab explain hai. Verification steps transparent.
Withdrawal Policy
Jab withdrawal request karo, identity verification hota hai—yeh Privacy Policy ke data handling rules se aligned hai.
Cookie Policy
11pkr.app par cookies tracking use karte hain—functional aur analytics ke liye. Privacy Policy mein sab disclosed hai.
App Privacy
Mobile app bhi same data security follow karta hai. App permissions transparent hain. Local storage encrypted hai.
Third-Party Vendors
Payment gateways, analytics, hosting—sab vendors ko data processing agreement hota hai. Hamari privacy standards unhe pass karni padte hain.
Aapka Account Ke Peeche Ka Privacy Architecture
Jab aap 11pkr par login karte ho, encrypted session start hota hai. Aapka password server par hash form mein rakhte hain—plain text nahin. Lobby mein jo...
Session Encryption
Har login ke baad encrypted tunnel ban jaata hai. Browser aur 11pkr server ke beech jo bhi data ja raha hai woh TLS protected hai.
Password Security
Password ko server par hash form mein store karte hain. Even hamara team nahi dekh sakta aapka original password. Reset link time-limited hota hai.
Activity Log
Har login, logout, deposit, withdrawal aur gameplay session record hota hai. Aap anytime apna activity history check kar sakte ho.
Two-Factor Authentication
Optional but recommended. OTP aapke mobile par aata hai. Bank-level security ke liye enable kar sakte ho.
Payment Method Verification
JazzCash, Easypaisa, SadaPay, Raast—har account se withdraw karte waqt account holder ko verify hona padta hai.
Data Retention Schedule
Inactive accounts ke data ko 2 saal baad archive karte hain. Deleted accounts ke transaction records compliance ke liye retain hote hain.
Privacy Policy: Aapke Sawal, Hamara Jawab
Nahin. Hamara policy mein clearly likha hai—personal data ko third party ko sell nahin karte. JazzCash, Easypaisa jaise payment partners ko minimal data share karte hain, woh bhi sirf transaction ke liye. Marketing agencies aur advertisers ko aapka account history access nahin miltā.
JazzCash transaction ke waqt, hamara gateway HTTPS encryption use karta hai. Amount aur account details encrypted tunnel mein transfer hote hain. JazzCash server par bhi encrypted rehta hai. Hamara side se alag encryption layer ek aur protection add karta hai.
Haan, major activities ke liye. Login notifications, large withdrawal requests, password change—sab emails mein alert bhejte hain. Agar alien activity dikhe to aap turant email reply kar sakte ho aur account lock kar sakte ho.
Delete request marne se 30 din mein account deactivate hota hai. Personal details ko secure delete karte hain. Compliance ke liye transaction records 7 saal rakhte hain, lekin account linked nahin hote. Aap complete data download kar sakte ho delete se pehle.
Nahin. Hamara system ko sirf transaction confirmation dikhta hai—amount, timestamp, success/fail status. Easypaisa account ka detailed history Easypaisa par hi rehta hai. Hamari servers mein transaction log encrypted hota hai aur payment partner ke saath direct link nahin.
Breach hone par, hamara incident response team 2 ghante mein activate hota hai. Affected users ko 72 ghante mein notify karte hain. Public disclosure bhi karte hain. Affected data ke scope par clarity dete hain aur interim protection steps batate hain.
Nahin. Sab payment methods ke liye same security aur privacy standards apply hote hain. Encryption, verification, data storage—sab yak raaqi hai. Kounsa payment method use karo, privacy level same rahega.